FAQs
When do you ship?
We ship within 3 - 5 days after the order has been placed.
Most boxes ship from Los Angeles, CA
What's your refund policy?
If you are not 100% happy with your Unicorn Dream Box, we’ll work with you to make it right.
Online purchases are valid for exchange, credit, or refund within 30 days from the ship date
If you need to process a return, please reach out to our team at hello@unicorndreambox.com
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How can I access my account?
An order confirmation email is sent after checkout with a direct link to your account.
Once you're set up you are able to update shipping addresses, emails and credit card information.
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How do I send it as a gift?
At check out simply input the receiver's address into the shipping address. Wa-la! You are about
to make someone very happy. In the notes section at check out, make sure to include a note
to the recipient so they know who sent them the gift!
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More questions?
Please email us at hello@unicorndreambox.com
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